Policies
Shipping policy
Where we ship
We currently ship within the United States. [Decide: contiguous US only, or also Alaska, Hawaii, APO/FPO addresses?] For international orders, contact us at info@immovablesolutions.com for a quote.
Processing time
Each table is assembled and inspected before it ships. In-stock orders leave our shop within [X] business days. Pre-orders ship in the order they were placed; we’ll email you a ship date as soon as we have one.
Shipping cost
Single units and 3-unit packs ship [free / at the rate shown at checkout] by ground parcel service. 6- and 10-unit packs ship by freight; we quote freight to your address before you pay.
Tracking
When your order ships we email you the carrier and tracking number.
Damaged shipments
Inspect your package on arrival. If anything is damaged, photograph the box and the product and email us within [7] days — we’ll make it right.